Consumer Protection Act more details

The consumer protection act was a very important phenomenon when it was implemented back in 1986. If you see in that perspective, the consumers are the ones that help run the entire business world and it is in the best interest of the company that they believe in the rule of customer satisfaction and help in increasing the customer loyalty of their firm.

Now while that happens, you can see every other person for that matter consumer complaining about something that is wrong with the product, and the product purchased was not worth the money spent. The consumers want their demands fulfilled and expectations surpassed and for that to happen there has to be certain norms and rules that the business entities that need to follow like giving them the right quantity or the right quality. The consumers expect something out of their purchase and for them to find that the product unsatisfactory makes them feel cheated.

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